It is our mission to provide prompt and effective post-sales support to our customers. Our relationship does not end with the sale, but rather begins. Ensuring we have staff on hand to respond to calls and visit requests is a vital part of our mind-set, and with a premium product our customers expect premium support, in the rare event that an issue arises.

With a number of services provided by our team both
in-house and on site we are proud to offer the following:

Commissioning for new and relocated products

Rapid repair response as needed for urgent or breakdown issues

Phone advice for non-urgent issues to aid self-sufficiency

Full warranty support for products within the warranty period

Service level agreements (SLA’s) to aid budget planning with fixed known costs

Preventative maintenance (PM) routine service both on site and in-house

In-house workshop repair service with initial inspection report

Do you have questions?

Anthony Astbury
Service UK & Ireland

+44 7554 996 129